Selling a service is much more difficult than selling a product. Services are intangible items. You cannot deliver exactly the same service quality and scope twice to two different customers. There are many factors that impact services delivery ranging from vendor service implementation team to customer environment. I am concerned here with specific subject...
Definition: A RACI matrix, also known as Responsibility Assignment Matrix (RAM), describes the participation by various roles in completing tasks or deliverables for a business process. It is especially useful in clarifying roles and responsibilities in cross-functional processes. RACI Explained in Brief: [one_fourth] Responsible (R) "The Doer" Person who completes a particular process step or leads team who do it.[/one_fourth][one_fourth]...
Recently, I was wondering how today's kids look at the world. They have different eyes from us (older generations). According to Wikipedia, generation Z are those who were born from mid, late 1990's or mid of 2000's till present. Many members of Generation Z are highly "connected," having had lifelong use of communication and media technology...
"Design is not just what it looks like and feels like. Design is how it works", Steve Jobs I have long time since my last post. More sharpened time management techniques are required here! Since long time, since early days of college, I am thinking about good design. I am fond of good design of anything...
Walking on water and developing software from a specification are easy if both are frozen, Edward V. Berard We are living an era where services industry is booming. Current markets are full of new faces other than conventional manufacturing and tangible products. Information technology service is one of those rising industries in services sector. IT Professional and...
Connecting the Business-to-IT Puzzle In current era, it is very difficult to find clear boundaries between many areas in business and technology. accordingly it is very crucial for IT consultants to understand the other side of business models. This will have a great impact of IT delivery of business. This should be very clear to...
